At Scents N Puffs, your happiness means everything to us. We want you to enjoy every fragrance you purchase, but if for any reason you’re not fully satisfied, we’re here to make it right. Our return policy follows the Sunnah, ensuring fairness and honesty in every case.

• We accept returns and exchanges within 7 days of delivery.
• To qualify, perfumes must be mostly unused with at least 90% of the product remaining.
• In cases where you receive a damaged, leaked, or incorrect product, we will cover all delivery charges related to the return or exchange.
• For other return or exchange requests, customers are responsible for delivery charges, while original delivery fees remain non-refundable.
• Once we receive your request, our team processes it within 3–5 working days.

We sincerely value your trust in Scents N Puffs and are committed to ensuring you always feel confident shopping with us. For assistance, please contact our support team at scentsnpuffs@gmail.com or Whatsapp +92 328 004 5591 with your order number and product details.